Author: TelephoneSystemsDirect

Samsung OfficeServ Device Manager doesn’t recognize Java

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Java and OfficeServ Device Manager (OSDM)

On some PC’s OfficeServ Device Manage will not recognize Java even after it has been installed. If you run into this issue try this solution.

  1. Go to Java’s website.
  2. Click Downloads and find the link for all Java 8 Downloads.
  3. Find the offline version of Java for your operating system and install it.

OfficeServ Device Manager should recognize Java now.

Samsung OfficeServ Technical Support

Samsung OfficeServ Technical Support

Need Samsung OfficeServ Technical Support? Our technical support staff is certified on all Samsung phone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
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Plug And Play Telephone Systems

Plug And Play Telephone Systems

Plug and Play Telephone systems that are assemble, programmed and you can install yourself.

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NEC SL1100 Manuals

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NEC SL1100 Installation Manuals and User Guides

NEC SL1100 Programming ManualDownload
NEC SL1100 Feature ManualDownload
NEC SL1100 Hardware ManualDownload
NEC SL1100 Telephone User GuideDownload
NEC SL1100 Digital Telephone Quick Reference GuideDownload
InMail Quick Reference SheetDownload
Technical Support

Technical Support

Need help? Our technical support staff is certified on all Samsung, NEC DSX, NEC SL1100, NEC SL2100, NEC SV8100 and NEC SV9100 telephone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
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NEC SL2100 Telephone System

NEC SL2100 Telephone System

The NEC SL2100 Telephone System works at a number of levels: a cost-effective VoIP enabled phone system, an easily expanded solution with entry-level unified communications with excellent upgrade potential.

Shop now
SL2100 Self Labeling Color IP Phone

Did you know your NEC SL1100 phones will work on NEC’s new SL2100 Phone System?

Take advantage of the NEC SL2100’s Powerful IP communications using your existing phones. Extend your communications into the cloud with PC/MAC softphones and Mobile Phone Applications.

Contact us today for more information.

NEC SL2100 Station Swap

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The NEC SL2100 Station Swap allows a station to be moved from one location to another, without having to reprogram the station data. The station features and extension number are the same after it is moved to the new location.

Open a web browser and enter the IP address of your SL2100 in the address bar and press enter. If you need help finding the IP address follow this link.

At the login screen enter tech for the User Name (the default is tech) and the password (12345678 is default) and press the Login button.

NEC SL2100 Station Swap

After logging in to the NEC SL2100 system press the Copy Icon at the top.

NEC SL2100 WebPro Copy

On the Copy Page select Swap from the menu on the left.

On the Swap page select the 2 extensions you want to swap from the Extension 1 and Extension 2 drop downs and press the apply check mark icon. You can now exit out of the web browser.

NEC SL2100 Telephone System

NEC SL2100 Telephone System

The NEC SL2100 Telephone System works at a number of levels: a cost-effective VoIP enabled phone system, an easily expanded solution with entry-level unified communications with excellent upgrade potential.

Shop now
NEC SL2100 Technical Support

NEC SL2100 Technical Support

Need help? Our technical support staff is certified on all Samsung, NEC DSX, NEC SL1100, NEC SL2100, NEC SV8100 and NEC SV9100 telephone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
Shop now

Default IP address of the NEC SL2100

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What are the default IP addresses of the (phone models IP7WW-12TXH-B1-Tel, IP7WW-24TXH-B1-Tel) NEC SL100 phone system?

The NEC SL2100 (phone models IP7WW-12TXH-B1-Tel, IP7WW-24TXH-B1-Tel) has 3 default IP addresses.

The default IP address of the SL2100 CPU card is 192.168.0.10. This IP address can be changed in program 10-12-01 using PCPro or Webpro.

The default IP address of the NEC SL2100 VoIP daughterboard is 172.16.0.10. This IP address can be changed in program 10-12-09.

To use any VoIP applications on the NEC (SIP trunks, or the BE117453 Sl2100 IP Self Labeling Telephone) you must use the IP address of the VoIP Daughterboard.

The SL2100’s VoIP DSP has a default IP address of 172.16.0.20 and it can be changed in program 84-26-01.

If you need help please call us for technical support at 866-898-2303 or contact us.

NEC SL2100 Port Forwarding for VoIP

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These are the ports that need to be forwarded for the NEC SL2100 telephone system. These ports are required for both SIP trunks and for remote NEC SL2100 VoIP phones.

For help finding the IP address of your NEC SL2100 follow this link.

SIP Signaling Rule – 5060 UDP – Forwarded to private IP address of the NEC SL2100.

Some SIP trunk providers will use 5090 or 5064 instead of 5060.

SIP Media Rule – 10020-10531 UDP (RTP) – Forward to private IP address of VoIP DSP

SIP ALG should be disabled in the firewall/router.

If you need technical support please give 866.898.2303 option 2 or contact us below.

 

NEC SL2100 Phone System – Programming a DSS or Outside Number One Touch Button

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These are the instructions for programming a DSS or Outside Number One Touch Buttoner button on the NEC SL2100 Digital 12-Button Telephone (BE117451) and the NEC SL2100 Digital 24-Button Telephone (BE117452).

NEC SL2100 Phone System - Programming a DSS or Outside Number One Touch Button

Step 1 – Clear existing function key programming

Press the SPEAKER button and dial 752 (service code).

-The display should show:  Key Program

Press the button (function key) to be cleared.

-The display should show:  Key Program                                            Key XX

Dial 000 to clear the existing function.

-The display should show:  Key Program                                            Key XX  – Not Define

Step 2 – Assign DSS/One Touch to a Function Key

Press the SPEAKER button and dial 751 (service code).

-The display should show:  Key Program

Press the button (function key) to be cleared.

-The display should show:  Key Program                                            Key XX

Dial 01 to program the key as a DSS/One Touch button

-The display should show:  Key Program                                            Key XX  – DSS/ONE

Dial the extension number or outside number. Remember to add a 9 in front of the outside number.

Press HOLD to save the data.

Test the button.

If you need help please call us for technical support at 866-898-2303 or contact us.

How to find the NEC SL2100 IP address

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The default IP address of the NEC SL2100 is 192.168.0.10 and the default IP address of the VoIP daughterboard is 172.16.0.10.

By default the SL2100 will acquire an IP address from the DHCP server on the network.

You can easily check the IP address of your SL2100 from a phone or a computer.

To check the IP address from a phone:

Press the center navigation key on the phone.

Dial 841  and it should show you the IP address of the system. If you have an NEC VoIP daughterboard installed press the right navigation key.

Your display should show the VoIPDB IP address.

How to find the NEC SL2100 IP address

To check the IP address from a computer (Windows):

Open up the search field on the taskbar and type CMD

Run the Command Prompt App.

At the command line – C:\Users\xxxx> type ping sl2100 and press enter.

it should look like this:

C:\Users\xxxx>ping sl2100

Your computer should respond with the NEC SL2100 IP Address.

If you do not get a response with an IP address your phone system may not be connected to your Local Area Network.

If you require technical support our experienced technicians are available to help 866.898.2303 option 2.

NEC SL2100 Telephone System

NEC SL2100 Telephone System

The NEC SL2100 Telephone System works at a number of levels: a cost-effective VoIP enabled phone system, an easily expanded solution with entry-level unified communications with excellent upgrade potential.

Shop now
NEC SL2100 Technical Support

NEC SL2100 Technical Support

Need help? Our technical support staff is certified on all Samsung, NEC DSX, NEC SL1100, NEC SL2100, NEC SV8100 and NEC SV9100 telephone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
Shop now

NEC SL1100 Email Notification

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NEC SL1100 email notification is part of the InMail Advanced feature license.

In addition to unlocking Emails the SL1100 Advanced Feature License unlocks Cascading Message Notification, Find-Me/Follow-Me and the SL1100 Hotel/Motel package

Email Notification automatically sends an email notification when a Subscriber Mailbox receives a new message. The email can optionally include the recorded message as a wav file attachment. To hear the message, the email recipient double-clicks the wav attachment to have the message play in their wav player (such as Windows Media Player).

Email Notification uses SMTP (Simple Mail Transfer Protocol) to deliver messages to the recipient’s email account. If the message recipient has a mobile telephone service provider with an SMS (Short Message Service) portal, they can optionally choose to have text messages delivered right to their cell phone. In either case, Email Notification does not provide synchronization – the email account and the voice mailbox operate independently. For example, deleting the voice mail message does not automatically delete the email and vice-versa.

If Email Notification tries to deliver an email and it doesn’t go through because of a connection problem (i.e., no connection or a dropped connection), it will retry every 15 minutes for 24 hours. If the email still can’t go through, Email Notification cancels the delivery. Email deliveries that fail because authentication fails or the encryption mode is incorrect are immediately cancelled.

If you need assistance please contact us at 866-898-2303.

Technical Support

Technical Support

Need help? Our technical support staff is certified on all Samsung, NEC DSX, NEC SL1100, NEC SL2100, NEC SV8100 and NEC SV9100 telephone systems. We can walk you through programming changes or troubleshooting over the phone or connect to your telephone system remotely.

$80.00
Shop now
NEC SL2100 Telephone System

NEC SL2100 Telephone System

The NEC SL2100 Telephone System works at a number of levels: a cost-effective VoIP enabled phone system, an easily expanded solution with entry-level unified communications with excellent upgrade potential.

Shop now
SL2100 Self Labeling Color IP Phone

Did you know your NEC SL1100 phones will work on NEC’s new SL2100 Phone System?

Take advantage of the NEC SL2100’s Powerful IP communications using your existing phones. Extend your communications into the cloud with PC/MAC softphones and Mobile Phone Applications.

Contact us today for more information.

NEC SL1100 Cascade Message Notification

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NEC SL1100 Cascade Message Notification is part of the InMail Advanced feature license.

If an extension user receives a new message in their mailbox, Cascading Message Notification will call them, at up to five preset destinations, to let them know a new voice mail message has arrived. A destination can be an outside number (such as a cell phone, pager, or home office) or a co-worker’s extension.

The Cascading Message Notification destinations are set up in the Notification Schedule. Each of the five schedule entries can be individually enabled or disabled and provides options for:

  • Type: Voice call or pager.
  • Start Hour: The time the destinations becomes active.
  • End Hour: The time the destinations becomes inactive.
  • Number: The destination telephone, pager, or extension number.
  • Busy Attempts: The number of times the system will try the destination when it is busy. The system
    cancels notification callouts for this entry when the Busy Attempts number is met.
  • RNA Attempts: The number of times the system will try the destination when it is unanswered. The system cancels notification callouts for this entry when the RNA Attempts number is met.
  • Security: Enables or disables the Security Code requirement for the notification destinations. For example, you may want to disable the Security Code when the destination is your cell phone and it may be inconvenient to dial digits after answering the notification callout.
SL2100 Self Labeling Color IP Phone

Did you know your NEC SL1100 phones will work on NEC’s new SL2100 Phone System?

Take advantage of the NEC SL2100’s Powerful IP communications using your existing phones. Extend your communications into the cloud with PC/MAC softphones and Mobile Phone Applications.

Contact us today for more information.