Recording the night greeting on an iDCS 28D

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To change your night greeting on an iDCS 28D phone for Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone system:

  1. Press the voicemail button
  2. Press * # 0000
  3. Enter the system password (0000 is the default).
  4. Press 1 to edit system prompts
  5. Enter 1002 for the Night prompt
  6. Press 1 to listen to the current prompt.  If this is not the prompt you want to record press * *
  7. If this is the correct prompt press 3 to discard the current recording and begin recording a new prompt.
  8. Press 2 when finished and review the greeting.   If the greeting is acceptable press # to save
  9. Hang up

Note: If you change any of your single digit options (press 1 for sales, 2 for accouting, etc.) you must have a technician connect to the voice mail and alter your Night Menu programming.

A typical night greeting  would be :

“Thank you for calling TelephoneSystemsDirect.com normal business hours are Monday through Friday 8am to 5pm.  If you know the extension of the person you are trying to reach you may dial it at any time during this message.  For a company directory press 9 otherwise please call back during normal office hours.”

This information is based on telephone systems maintained by TelephoneSystemsDirect consult your telecommunication company before making changes.