Quick Reference Guide for the Samsung iDCS Phones

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OUTSIDE CALLS – To place a call to an outside party.

  • Lift the handset.
  • Press an idle (no light) outside line button, line group button or dial a line access code (701 – 7xx) to receive dial tone.
  • Dial the telephone number.
  • Replace the handset or press the ANS/RLS key when the call is complete.

INTERNAL CALLS – To place a call to another extension at your location:

  • Lift the handset.
  • Dial the extension number (201-2xx) or group number (500-5xx).
  • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice Announce or Auto-Answer. Begin speaking after the tone.
  • Replace the handset or press the ANS/RLS key when the call is complete.

SPEAKER PHONE CALLS – Your Samsung telephone has full speakerphone capability. This feature may be used for both internal or external calls. To activate this feature.

  • Press the SPEAKER key.
  • Place an internal or external call .
  • Press the SPEAKER key to disconnect the call.
  • NOTE: The handset may be used at any time during the conversation. To resume handsfree operation press the SPEAKER key and replace the handset.

ANSWERING CALLS

OUTSIDE CALLS – To answer incoming calls:

  • Lift the handset or press the ANS/RLS key to answer on SPEAKERPHONE and you are automatically connected to the ringing call.
  • Replace the handset or press the ANS/RLS key when the call is completed.
  • NOTE: If a call is flashing at your telephone but not ringing, you must press the flashing button to answer.

INTERNAL CALLS/VOICE ANNOUNCE CALLS – To answer when another extension calls your telephone:

  • Lift the handset or press the ANS/RLS key to answer on SPEAKERPHONE.
  • Replace the handset or press the ANS/RLS key when the call is completed.
  • NOTE: The volume may be adjusted at any time by pressing the up and down arrow keys.

PLACING A CALL ON HOLD

Calls may be placed on System Hold or Exclusive Hold. Calls placed on Exclusive Hold may only be picked up from the extension that placed them on hold. A call placed on System Hold may be picked up at any extension.

SYSTEM HOLD – To place a call on hold:

  • Press the HOLD button. The call will flash green at your telephone.
  • To take the calller off hold, press that button and the green flashing light will go steady green again.
  • Resume conversation.

EXCLUSIVE HOLD – To place a call on hold at your telephone so other that other users cannot get it.

  • Press the HOLD button twice. The call will flash green at your telephone.
  • To retreive the call, press the flashing green line button or press the HOLD button a third time.
  • NOTE: Internal calls will always be placed on exclusive hold.

Feature Access Code

0 Operator
10 + xxx Pick Up A Parked Call
12 + xxx Pick Up A Held Call
13 Door Lock Release
16 + xxx Speed Dial + Speed Dial Bin
17 Save and Saved Number Redial
18 New Call (recall)
19 Last Number Redial
400 CANCEL Do Not Disturb
401 SET Do Not Disturb
42 + xxx Cancel Message You Left
43 Return Message
44 Callback
45 Busy Station Camp-On
46 Conference
47 Account Code
48 + xx Cancel Programmed Message
49 Send Flash
53 + xxx + 1 In Group
53 + xxx + 0 Out of Group
56 Meet Me Answer
600 Cancel All Call Fowarding
601 + xxx Set Forward All
602 + xxx Set Forward Busy
603 + xxx Set Forward No Answer
604 + xxx Set Forward Busy/No Answer
605 + xxx Set Forward Follow Me
65 + xxx Pick Up Ringing Extension
66 + xx Pick Up Group
67 Universal Answer
* Authorization Code