NEC SL2100 Station Swap

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The NEC SL2100 Station Swap allows a station to be moved from one location to another, without having to reprogram the station data. The station features and extension number are the same after it is moved to the new location.

Open a web browser and enter the IP address of your SL2100 in the address bar and press enter. If you need help finding the IP address follow this link.

At the login screen enter tech for the User Name (the default is tech) and the password (12345678 is default) and press the Login button.

NEC SL2100 Station Swap

After logging in to the NEC SL2100 system press the Copy Icon at the top.

NEC SL2100 WebPro Copy

On the Copy Page select Swap from the menu on the left.

On the Swap page select the 2 extensions you want to swap from the Extension 1 and Extension 2 drop downs and press the apply check mark icon. You can now exit out of the web browser.

Default IP address of the NEC SL2100

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What are the default IP addresses of the (phone models IP7WW-12TXH-B1-Tel, IP7WW-24TXH-B1-Tel) NEC SL100 phone system?

The NEC SL2100 (phone models IP7WW-12TXH-B1-Tel, IP7WW-24TXH-B1-Tel) has 3 default IP addresses.

The default IP address of the SL2100 CPU card is 192.168.0.10. This IP address can be changed in program 10-12-01 using PCPro or Webpro.

The default IP address of the NEC SL2100 VoIP daughterboard is 172.16.0.10. This IP address can be changed in program 10-12-09.

To use any VoIP applications on the NEC (SIP trunks, or the BE117453 Sl2100 IP Self Labeling Telephone) you must use the IP address of the VoIP Daughterboard.

The SL2100’s VoIP DSP has a default IP address of 172.16.0.20 and it can be changed in program 84-26-01.

If you need help please call us for technical support at 866-898-2303 or contact us.

NEC SL2100 Port Forwarding for VoIP

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These are the ports that need to be forwarded for the NEC SL2100 telephone system. These ports are required for both SIP trunks and for remote NEC SL2100 VoIP phones.

For help finding the IP address of your NEC SL2100 follow this link.

SIP Signaling Rule – 5060 UDP – Forwarded to private IP address of the NEC SL2100.

Some SIP trunk providers will use 5090 or 5064 instead of 5060.

SIP Media Rule – 10020-10531 UDP (RTP) – Forward to private IP address of VoIP DSP

SIP ALG should be disabled in the firewall/router.

If you need technical support please give 866.898.2303 option 2 or contact us below.

 

NEC SL2100 Phone System – Programming a DSS or Outside Number One Touch Button

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These are the instructions for programming a DSS or Outside Number One Touch Buttoner button on the NEC SL2100 Digital 12-Button Telephone (BE117451) and the NEC SL2100 Digital 24-Button Telephone (BE117452).

NEC SL2100 Phone System - Programming a DSS or Outside Number One Touch Button

Step 1 – Clear existing function key programming

Press the SPEAKER button and dial 752 (service code).

-The display should show:  Key Program

Press the button (function key) to be cleared.

-The display should show:  Key Program                                            Key XX

Dial 000 to clear the existing function.

-The display should show:  Key Program                                            Key XX  – Not Define

Step 2 – Assign DSS/One Touch to a Function Key

Press the SPEAKER button and dial 751 (service code).

-The display should show:  Key Program

Press the button (function key) to be cleared.

-The display should show:  Key Program                                            Key XX

Dial 01 to program the key as a DSS/One Touch button

-The display should show:  Key Program                                            Key XX  – DSS/ONE

Dial the extension number or outside number. Remember to add a 9 in front of the outside number.

Press HOLD to save the data.

Test the button.

If you need help please call us for technical support at 866-898-2303 or contact us.

How to find the NEC SL2100 IP address

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The default IP address of the NEC SL2100 is 192.168.0.10 and the default IP address of the VoIP daughterboard is 172.16.0.10.

By default the SL2100 will acquire an IP address from the DHCP server on the network.

You can easily check the IP address of your SL2100 from a phone or a computer.

To check the IP address from a phone:

Press the center navigation key on the phone.

Dial 841  and it should show you the IP address of the system. If you have an NEC VoIP daughterboard installed press the right navigation key.

Your display should show the VoIPDB IP address.

How to find the NEC SL2100 IP address

To check the IP address from a computer (Windows):

Open up the search field on the taskbar and type CMD

Run the Command Prompt App.

At the command line – C:\Users\xxxx> type ping sl2100 and press enter.

it should look like this:

C:\Users\xxxx>ping sl2100

Your computer should respond with the NEC SL2100 IP Address.

If you do not get a response with an IP address your phone system may not be connected to your Local Area Network.

If you require technical support our experienced technicians are available to help 866.898.2303 option 2.

Recording the Day Greeting on an NEC SL1100

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Depending on how your NEC SL1100 is programmed the Day Greeting can either be an instruction mailbox or a personal mailbox.  If your Day greeting has a single digit menu (options to press 1, press 2, etc.) then it is most likely set up as an instruction mailbox and these instructions for recording your greeting should work.  If you need additional help or would like us to upload a professional greeting to your NEC SL1100 please contact us.

If you are not sure that your phone system model is an NEC SL1100 on the back of your phone there should be a model number and a part number.  The NEC SL1100 uses phones with the following part numbers.

Recording the Day Greeting on an NEC SL1100

1.) Press Speaker and dial 3999

2.) Dial 101 (or the admin extension) and enter the pass code if prompted

3.) Dial 72

4.) Press 4 or the softkey under Instr

5.) Enter the day routing mailbox (typically 001)

6.) Press 5 or the softkey under Listen and verify you have the correct routing mailbox

7.) Once you have verified you have the correct routing mailbox press the softkey under Rec and follow the instructions to re-record your day greeting

Thank you for calling ABC company.  If you know your party’s extension you may dial it at anytime during this message.  For a company directory press 2.  For an operator press 0 or remain on the line.

8.) Hang Up

SL2100 Self Labeling Color IP Phone

Did you know your NEC SL1100 phones will work on NEC’s new SL2100 Phone System?

Take advantage of the NEC SL2100’s Powerful IP communications using your existing phones. Extend your communications into the cloud with PC/MAC softphones and Mobile Phone Applications.

Contact us today for more information.

Recording the Night Greeting on an NEC SL1100

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Depending on how your NEC SL1100 is programmed the Night Greeting can either be an instruction mailbox or a personal mailbox.  If your night greeting has a single digit menu (options to press 1, press 2, etc.) then it is most likely set up as an instruction mailbox and these instructions for recording your greeting should work.  If you need additional help or would like us to upload a professional greeting to your NEC SL1100 please contact us.

If you are not sure that your phone system model is an NEC SL1100 on the back of your phone there should be a model number and a part number.  The NEC SL1100 uses phones with the following part numbers.

Recording the Night Greeting on an NEC SL1100

1.) Press Speaker and dial 3999

2.) Dial 101 (or the lowest extension number on your system) and enter the passcode if prompted

3.) Dial 72

4.) Press 4 or the softkey under Instr

5.) Enter the Night Routing Mailbox (typically 002)

6.) Press 5 or the softkey under Listen and verify you have the correct routing mailbox.

7.) Once you have verified you have the correct routing mailbox press the softkey under Rec and follow the instructions to re-record your day greeting

Thank you for calling ABC company our office is currently closed.  If you know your party’s ext press 2.  For an operator press 0 or remain on the line.

8.) Hang Up

SL2100 Self Labeling Color IP Phone

Did you know your NEC SL1100 phones will work on NEC’s new SL2100 Phone System?

Take advantage of the NEC SL2100’s Powerful IP communications using your existing phones. Extend your communications into the cloud with PC/MAC softphones and Mobile Phone Applications.

Contact us today for more information.