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The status indicator light is located at the top right of your Samsung iDCS18D and iDCS28D phone. This indicator flashes whenever you have a message waiting on your phone and turns solid red when your phone is in use. Occasionally that indicator light will remain flashing even though you have no messages.
Why?
Before voice mail systems existed you could use a feature of the phone system to let a co-worker know you tried to contact them. You would dial a feature code (41) and it would make that indicator light flash. When your co-worker returned to their desk they would see the light flashing and dial another feature code (43) and it would call the iDCS28D phone that set the message. These feature codes are rarely used now because of the prevalence of voice mail systems.
What usually happens is this: Someone tries to dial a telephone number but forgets to get an outside line first by dialing 9 or pressing a line button. The telephone number they try to dial begins with 41XXX where the X is an iDCS 28D or iDCS18D extension number thus turning the message waiting light.
Turning The Light Off
To cancel the message:
- Leave the handset in the cradle
- Dial 42 + XXX (where XXX is your extension number)
TUTORIAL
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