The following is instructions on recording an auto-attendant greeting using the built-in auto-attendant (not the Intramail).  Follow this link for instructions on recording an auto-attendant greeting when you are using the Intramail voice mail. Note that when using the built-in auto-attendant there is no messaging capabilities.  In order to take messages you will need to add an Intramail Voice Mail Card.

STEP 1: Verify you are at extension 300 (or the administration extension).

STEP 2: With the handset down press #24

“Enter the mailbox number”

STEP 3: DIAL 801 (on older systems you might have to dial 000)

STEP 4: PRESS THE BUTTON UNDER REC

“start recording when you hear the tone, press the # key when you are done”

Thank you for calling. Our normal operating hours are Monday through Thursday 9:00 am to 4:30 pm and Friday 9:00 am to 3:00pm. If you know your parties extension you may dial it at any time or remain on the line for an operator. Thank you for calling.

STEP 5: PRESS THE BUTTON UNDER DONE OR #

STEP 6:  PRESS THE BUTTON UNDER EXIT AND HANG UP

To change the time and date on a NEC DSX telephone system using a NEC 22B Display Tel or a NEC 34B Display Tel follow these steps:

1. Locate extension 300 (You can get the extension number by pressing 6 with the phone in an idle state
2. With the phone in an idle state press # 8 3
3. Enter 2 digits for the hour (24 hour format)
4. Enter 2 digits for the minutes
5. Enter 2 digits for the seconds
6. Press the HOLD button
7. Enter 2 digits for the month
8. Enter 2 digits for the day
9. Enter 4 digits for the year
10. Press the HOLD button and then the SPEAKER button to exit programming

If you make a mistake while entering the time and date you can press the CLEAR button to start over.

The first step is to record your temporary message in an instruction mailbox.  In this case we are using instruction mailbox 803 (003).  Before you record a new message in mailbox 803 make sure that it is not being used by choosing the “listen option” before re-recording.  This is assuming you have a TelephoneSystemsDirect.com NEC DSX phone system consult with your telecommunication manager before making any changes.  For further assistance call 866-898-2303 option 3.

STEP 1: PRESS ICM, DIAL 700.

“please enter the mailbox number”

STEP 2: DIAL 300

“you have no new messages”

STEP 3: DIAL 72

“welcome to the system administrator menu”

STEP 4: PRESS THE BUTTON UNDER INST (OR NEXT TO INSTRUCTION ON A 34-BUTTON SUPER DISPLAY PHONE)

“please enter the mailbox number for the instruction menu”

STEP 5: DIAL 803 (may be 003 on older systems)

“press r to record an instruction menu”

STEP 6: PRESS THE BUTTON UNDER REC

“start recording when you hear the tone, press the # key when you are done”

Thank you for calling. Our normal operating hours are Monday through Thursday 9:00 am to 4:30 pm and Friday 9:00 am to 3:00pm. To leave a message press 1, and you will be contacted as soon as possible. Thank you for calling.

STEP 7: PRESS THE BUTTON UNDER DONE OR #

STEP 8:  PRESS THE BUTTON UNDER EXIT AND HANG UP

Once your greeting is recorded you need to set it as the override mailbox:

STEP 1: PRESS ICM, DIAL 700.

“please enter the mailbox number”

STEP 2: DIAL 300

“you have no new messages”

STEP 3: DIAL 72

“welcome to the system administrator menu”

STEP 4: PRESS 6 FOR ANSWER SCHEDULE OVERRIDE

“please enter the table number”

STEP 5: PRESS 1

“Answer schedule over ride is off…”

STEP 6: PRESS THE SOFTKEY UNDER ON, PRESS THE SOFTKEY UNDER MAILBOX AND ENTER 803 (003 on older systems)

STEP 7:  PRESS THE SPEAKER BUTTON TO HANG UP

Don’t forget to turn answer schedule override off when you return to the office.  This can be done by following the above steps and choosing OFF at step 6.

STEP 1: PRESS ICM, DIAL 700.

“please enter the mailbox number”

STEP 2: DIAL 300

“you have no new messages”

STEP 3: DIAL 72

“welcome to the system administrator menu”

STEP 4: PRESS THE BUTTON UNDER INST (OR NEXT TO INSTRUCTION ON A 34-BUTTON SUPER DISPLAY PHONE)

“please enter the mailbox number for the instruction menu”

STEP 5: DIAL 801

“press r to record an instruction menu”

STEP 6: PRESS THE BUTTON UNDER REC

“start recording when you hear the tone, press the # key when you are done”

Thank you for calling. Our normal operating hours are Monday through Thursday 9:00 am to 4:30 pm and Friday 9:00 am to 3:00pm. To leave a message press 1, and you will be contacted as soon as possible. Thank you for calling.

STEP 7: PRESS THE BUTTON UNDER DONE OR #

STEP 8:  PRESS THE BUTTON UNDER EXIT AND HANG UP

NEC DSX Intramail PRO Voice Mail

One of the reasons why the NEC DSX-40, NEC DSX-80 and NEC DSX-160 telephone systems have become so popular in today’s business marketplace might be because of their NEC DSX Intramail PRO Voice Mail. NEC DSX Intramail voicemail has emerged as a viable option because it features programming simplicity, powerful memory storage and an affordable price.

There are a number of functions which highlight the voicemail services available on the NEC DSX systems. The first is a digitized emulation of an answering machine. Once a voicemail is delivered, it is automatically routed to the corresponding mailbox or mailboxes. (Callers have the option of leaving voice mails on multiple mailboxes at the same time.) Callers can leave their caller ID, and that is true for people inside and out of the business intranet.

If you decide upon the 34-button display telephones, it will greatly facilitate the management of your employees’ voice mails. They will have one-touch forwarding as well as one-touch voice mailbox access and retrieval. The whole NEC DSX Intramail PRO Voice Mail package is streamlined so your employees can check faster, more often, and with less hassle.

On the services side, we are here to make sure that your employees get more out of their NEC DSX Intramail PRO Voice Mail. At the time of purchase, come to us with a set of business requirements, including number of employees, number of headsets, and voice mailbox numbers. We’ll do the programming for you so your employees don’t have to. Once they first log into the system, they’ll be able to modify their own mailboxes to individual specifications.