The NEC DSX has a built in Message On Hold mailbox that allows the System Administrator to record a message that will play to callers while they wait on Hold. For example, you can record a message summarizing available services or hours of operation. This message will play to callers as soon as you put them on Hold, and continually repeat as long as they remain on Hold.
Each of your telephone lines must be configured to use the built-in message on hold mailbox in program 3103.
Follow these instructions to record a message on hold.
- Press Intercom 700
- Dial 300 (301 in version 3 systems)
- Press 72
- Press 1 to record a message on hold
- Lift the handset and record your message
- Press # when finished
Version 3 NEC DSX systems have the ability to upload a .Wav file directly into the message-on-hold mailbox using the PC Administrator program.
